As educators, we spend a lot of time with other people. That time can be ongoing, longer relationships or brief, specific encounters. You can categorize mosts of your interactions, at school as well as in the rest of your life, into two columns: transactional encounters and transformational relationships.
When we have transactional encounters, they don’t necessarily have to be bad. They are defined as a limited interaction for a short period of time and may or not be repeated. When you’re out to eat and get a chicken sandwich, you are having a transactional encounter with the person who takes your order. It can be a good one (when it’s their pleasure to see you) or a not-so-good one (when you’re in the drive-thru and they make you park your car because you had a salad). When you go to get your drivers’ license renewed, it’s a transactional encounter. You are unlikely to see that meeting turn into a long-term relationship.
Transformational relationships as the name suggests are quite the opposite. They are beyond an encounter and are instead a chapter in a longer, ongoing book. Transactional encounters are about the transaction; transformational relationships are about the relationship, the people, and how they change individually and together over time.
That takes us to the parents of our students. The time we have together with them is very limited. The nature of our interactions? Unfortunately, they can tend to be matters that are transactional in nature. We spend time with parents when they have an issue or concern, when they are completing required paperwork, and when they are delivering and/or retrieving their children.
What if we worked more intentionally to extend our school family to our parents? What if we created an environment in which those encounters became less transactional because we’d spent time getting to know each other in advance? We also should never forget– the right kind of attitude can make a transformational relationship out of a transactional encounter. Think about your favorite restaurant, coffee shop, or office you go to. Chances are that you feel the way you do about that place at least in part by how you’re treated, by how someone there sees you as a relationship waiting to be developed instead of transaction that has to be completed.
It can be a positive thing for an administrator to know a lot of the parents at the school from previous experience and longterm relationships. That fast-forwards the matter of trust and makes for better relationships and partnerships.
It can’t stop with a widely-connected administrator, however. The relationship of the parent to the school is also defined by their relationships with teachers, with office staff, with bus drivers. If we work at it, transactional encounters don’t have to be only that. Putting your child on the bus can be transactional, but with the right bus driver it can be a relationship that defines a positive perception of everything about the school.
How do we do it? Listed below in the infographic are five ways to connect school and home. There are probably five million things you can do to develop these connections. (We stopped at just five). These ideas are ways to make deeper connections with parents without the need of extensive time. Connections lead to relationships, which lead to trust, which open doors for true partnerships between school and home, between teacher and parent, between people in a community working together for the well-being of individuals and the greater good for all.